This document explains how mohd8 collects, uses, stores, and protects your personal information. We've written it in plain, straightforward language — because your privacy is no small matter.
Here is what we do to ensure your personal data remains secure and in your control at all times.
All data you submit to mohd8 — from registration details to MYR transaction information — is protected by 256-bit SSL encryption, the same standard used by Malaysia's major banking institutions. No one can read your information in transit between your device and our servers.
Mohd8 does not sell, rent, or trade members' personal information to any advertisers, marketing companies, or third parties unrelated to the operation of our platform. Your data belongs to you — we use it solely for the purposes stated in this policy.
Your bank account details, card numbers, or digital wallet information — whether DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX — are not stored directly on mohd8's servers. All payments are processed through certified payment channels that hold internationally recognised security certifications.
Only mohd8 staff with a legitimate business need may access members' personal data, and strictly within the scope of their role. All access is logged and periodically audited. Staff who breach data access policies will be subject to appropriate disciplinary action.
As a mohd8 member, you have the full right to access, correct, download, or request deletion of your personal data at any time. We provide a straightforward channel to handle all of this — email us at support@mohd8.xyz and we will respond within 72 business hours.
In the event of any security incident involving members' personal data, mohd8 is committed to notifying affected members within a reasonable timeframe and taking immediate remedial action. Transparency in critical situations is part of our privacy commitment.
Important Note: This Privacy Policy explains how mohd8 manages your personal information. By using the mohd8 platform, you agree to the collection and use of information as described here. If you have any questions, please contact us at support@mohd8.xyz before continuing to use the platform.
Mohd8 collects your personal information through several means — when you register an account, when you use the platform, when you carry out financial transactions in MYR, and when you interact with our support team. The following are the categories of information we collect:
| Data Category | Example Information | How It's Collected |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad/passport number | Registration & KYC |
| Contact Information | Malaysian mobile number, email address | Registration |
| Financial Information | Preferred payment method, MYR transaction history | Deposits & Withdrawals |
| Activity Data | Betting history, games played, active session duration | Platform Usage |
| Technical Data | IP address, device type, web browser, operating system | Automatic (system logs) |
| Communication Data | Live Chat records, support emails, help tickets | Support Interactions |
We only collect information that is genuinely necessary to operate mohd8's services safely and effectively. We do not collect information that is irrelevant or goes beyond what is needed to run the platform.
All personal information we collect is used solely for legitimate purposes related to operating the mohd8 platform. The following are the specific purposes for which your data is used:
Marketing: If you agreed to receive marketing communications during registration, mohd8 may send you information about relevant promotions, bonuses, and the latest offers. You can opt out of marketing communications at any time by contacting us or through your account settings — this will not affect your receipt of essential service communications.
Mohd8 does not sell, rent, or disclose members' personal information to third parties for their own marketing or commercial purposes. Information is shared only in the following limited circumstances:
Our Commitment: mohd8 does not share your personal information with advertisers, marketing companies, data brokers, or any party that has no legitimate need related to the operation of our platform. This is a non-negotiable commitment.
Mohd8 continuously invests in security infrastructure to protect members' personal data from unauthorised access, alteration, disclosure, or destruction. The security measures we employ include:
While mohd8 takes all reasonable precautions to protect your data, no security system is 100% impenetrable. You can help protect your account by using a strong password, keeping your login details private, and reporting any suspicious activity to us immediately.
Mohd8 uses cookies and similar tracking technologies to enhance your experience on our platform. Here is an explanation of what we use and why:
You can manage cookie settings through your web browser. However, disabling essential cookies will affect the core functionality of the mohd8 platform and may prevent you from logging in or completing transactions.
As a mohd8 member based in Malaysia, you have the following rights regarding your personal data. We respect all of these rights and will respond to your requests within the stipulated timeframe:
You have the right to request a copy of all personal information we hold about you. We will provide this in a readable format within 14 business days.
If any of your information is inaccurate or out of date, you have the right to request a correction. Submit your request with the correct details and we will update your records accordingly.
You may request the deletion of your personal data, subject to legal requirements for retaining certain records. Deletion typically takes effect upon voluntary account closure.
You may object to the use of your data for specific purposes, such as marketing. Objections to promotional communications will be processed within 48 hours.
You have the right to receive your personal data in a machine-readable format for the purpose of transferring it to another service if needed.
In certain circumstances, you may request that we restrict how we process your data while a dispute is being resolved or a review is pending.
To exercise any of the above rights, contact us by email at support@mohd8.xyz stating the right you wish to exercise and the relevant details. We will respond within 72 business hours.
Mohd8 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required under Malaysian law. The following are general guidelines on retention periods:
Once the prescribed retention period has ended and there is no legal obligation preventing deletion, your data will be securely deleted from mohd8's systems using methods that ensure it cannot be recovered.
Mohd8 services are exclusively for individuals who are aged 18 years and above only. We do not knowingly collect, store, or process the personal data of individuals under the age of 18.
If You Suspect an Underage Registration: If you believe a person under the age of 18 has registered a mohd8 account, please contact us immediately at support@mohd8.xyz. mohd8 will investigate and close the account within 24 hours of verification, and permanently remove all associated data from our systems.
Parents and guardians concerned about the use of online betting platforms by children or minors under their care can find more information about control tools and support resources on the Responsible Gaming us.
Mohd8 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes to the services we offer.
We encourage you to review this Privacy Policy periodically, particularly before providing us with any additional personal information or before making a significant financial transaction.
If you have any questions, concerns, or requests relating to this Privacy Policy or how mohd8 handles your personal data, please contact us through the following channels:
Privacy Email: support@mohd8.xyz — include "Privacy Request" in your email subject line so it is routed to the right team.
Live Chat: Available 24/7 via the Live Chat icon at the bottom-right corner of the mohd8 platform. Response time is typically under 2 minutes.
Response Time: We are committed to responding to all privacy-related enquiries within 72 business hours. For rights exercise requests (access, correction, deletion), we will initiate the process within 14 days.
When you register with any online betting platform, you are effectively entrusting it with a significant amount of sensitive personal information — your name, Malaysian phone number, email address, MYR payment details, and in the case of identity verification, a copy of your MyKad or passport. This is information that, in the wrong hands, could lead to serious consequences, from identity fraud to financial theft.
This is why mohd8 treats data privacy as a strategic priority, not merely a legal compliance obligation. We recognise that our members' trust is our most valuable asset — and that trust cannot be built without handling their personal data responsibly. Every ringgit you deposit via Touch 'n Go eWallet, GrabPay, or DuitNow is a transaction that takes place in an environment we are fully accountable for safeguarding.
One thing that sets mohd8 apart from many other platforms is our transparency about what we actually do with your data. Many platforms write privacy policies in deliberately vague language — using phrases like "we may share your information with select partners" without specifying who those partners are or why. mohd8 does not write privacy policies that way. If we share your data, we state with whom and for what purpose. If we do not share it, we say so plainly.
On the technical side, mohd8's security system is built in layers. At the outermost layer, 256-bit SSL encryption ensures that all data moving between your device and our servers cannot be intercepted. Within the system, role-based access controls ensure that only staff with a legitimate operational need can access specific data. At the storage level, sensitive data such as financial information is segregated and stored using methods distinct from those used for standard profile data. And at the process level, every access to member data is logged for internal and external audit purposes.
For Malaysian users in particular, one issue that frequently arises in the context of betting platforms is the sale or rental of data to third-party advertisers or marketing companies. This is a practice found on some less ethical platforms, where members' phone numbers and email addresses are sold to parties who then send unsolicited promotional messages. mohd8 firmly rejects this practice. We derive no revenue from selling member data, and we never will — regardless of how attractive the offer.
For financial transactions specifically, mohd8 takes a data-minimisation approach — we only collect what is strictly necessary to process your MYR deposits and withdrawals securely. We do not store your full card number, PIN, or digital wallet password. Transactions via FPX, which connect directly to Maybank2u or CIMB Clicks, mean you enter your banking credentials on the bank's own site, not on mohd8 — a system design we have deliberately chosen to maximise your security.
From a responsible gambling standpoint, mohd8 proactively uses member activity data to identify members who may be experiencing gambling-related difficulties. This involves monitoring patterns such as sudden increases in deposit amounts, betting outside normal hours, or concerning loss patterns. If such patterns are detected, our team may reach out to the member in a sensitive and non-punitive manner to offer information about available support resources. Using data for this purpose is part of mohd8's ethical commitment — not merely a formality.
Finally, mohd8 wishes to make clear that this Privacy Policy is not a document written purely to satisfy legal requirements and then shelved. It reflects the genuine values we hold regarding the relationship between mohd8 and its members — a relationship built on trust, transparency, and respect for every member's right to control their own personal information. We are always open to feedback on how we can improve our privacy practices, and we encourage members to reach out if there is anything you would like to raise.
Frequently asked questions about how mohd8 manages members' personal data.
Mohd8 protects all member personal information with 256-bit SSL encryption. MYR transactions via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX are processed through certified secure channels. Your data is never sold, rented, or shared with any third party without a legal requirement or your written consent. You have the full right to access, correct, or request deletion of your personal data at any time.
Contact support@mohd8.xyz for any enquiries regarding your data privacy. We respond within 72 business hours.
Your data is secure, your MYR transactions are protected, and your privacy is respected. Register for free today and enjoy a safe, transparent, and rewarding Malaysian betting experience — with complete peace of mind.
By registering, you agree to the Terms & Conditions and mohd8's Privacy Policy. For users aged 18 and above only.